Programme

Below you will find the full programme for both days, Wednesday 30 April & Thursday 1 May with timings, duration and session type.  Choose the day from the top and then click on a session title for more details.


Wednesday 30 April
8:30am – 9:30am
Registration & Refreshments in the Trade Show

Refreshments

9:30am – 9:45am
Opening & Welcome - Alexis Conran (Chair)

Session

9:45am – 10:05am
SSA UK Update - Helen Bourke

Session

10:05am – 10:10am
Sponsor Presentation - Janus International Europe

Sponsor Presentation

10:10am – 10:55am
Lessons from the Past in Customer Service - Geoff Burch (Keynote) | Sponsored by Partitioning Services Limited

Session

10:55am – 11am
Sponsor Presentation - Stora

Sponsor Presentation

11am – 11:30am
UK Annual Industry Report Launch - Rennie Schafer, Steffan Morgan & Daryl Perry

Session

11:30am – 11:35am
Sponsor Presentation - Cleveland Containers

Sponsor Presentation

11:35am – 12:20pm
Morning Refreshments - Trade show

Refreshments

12:20pm – 12:25pm
Sponsor Presentation - RADical Systems

Sponsor Presentation

12:25pm – 1pm
How Has Marketing Changed, and What’s Still Important? - Jill Leckie

Session

1pm – 1:05pm
Sponsor Presentation - Kuboid

Sponsor Presentation

1:05pm – 1:45pm
The Future of Self Storage - Frederic de Ryckman de Betz, Neil Newman & Jason Matthew | Sponsored by nodaFi

Session

1:45pm – 3:30pm
Lunch and Trade show

Refreshments

3:30pm – 3:35pm
Sponsor Presentation - CSC Industries

Sponsor Presentation

3:35pm – 4:05pm
Benchmark Data on Google Adwords - Laura Moxham

Session

4:05pm – 4:45pm
State of the UK Economy Under a New Government - Trevor Williams (Economist) | Sponsored by Basil Fry & Co.

Session

6:30pm – 7:30pm
Pre-Dinner Drinks - Sponsored by OpenTech Alliance

Dinner

7:30pm – 10:30pm
Annual Industry Awards Dinner - Sponsored by Janus International

Dinner

10:30pm – 11:59pm
After Party with DJ

Dinner

Thursday 1 May
8:30am – 9:30am
Registration & Refreshments in the Trade Show

Refreshments

9:30am – 9:40am
Opening & Welcome - Alexis Conran (Chair)

Session

9:40am – 10:20am
Futurist - Kate Ancketill (Keynote) | Sponsored by KINNOVIS

Session

Financing a New Store - Rory Dunn

The Storage Stream

10:20am – 10:50am
Managing Negative Reviews - Sean O'Meara | Sponsored by Willbox

Session

Work Life Balance - Jon Neal

The Storage Stream

10:50am – 11:20am
Morning Refreshments, Trade Show & Networking

Refreshments

11:20am – 12pm
Selling More Packaging A Case Study - Christel Land

Session

Container Update Prices & Supply - Sarah Manning

The Storage Stream

12pm – 12:30pm
Green Building Initiatives Panel - Craig Conway, Bill Brennan, Alex Henney & Rennie Schafer | Sponsored by S Jones Containers

Session

12pm – 1pm
YSN Members’ Meeting

Session

12:30pm – 1pm
Site Selection - Emma Chesterton-Kay

Session

1pm – 2pm
Lunch, Trade Show/Storage Park & Networking

Refreshments

2pm – 4:30pm
Customer Service Excellence Training Session - Christel Land

Session

UK Legal Training Session - James John & Paul Levy

Session

2pm – 5pm
Trade Show Only

Refreshments

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