Speakers
Session
Most of us would agree that customer service just isn’t what it used to be! So, what is different and why? Geoff will give an entertaining look at the past and the present to see what, if anything, stands out as different and what we might do to capitalise on one of our most important activities - customer interactions!! Buckle up, it’s time for a business revolution!
Geoff Burch is one of the most sought-after business speakers and thought-leaders in the world, renowned for his electrifying and humorous presentations that inspire real change in organisations. With a unique blend of sharp wit, deep business insight and charisma, Geoff has captivated audiences across the globe, helping businesses to unlock their full potential. His focus on sales, leadership, customer service, and change management has earned him an enviable reputation.
Geoff has consulted with some of the biggest companies in the world, consistently delivering tangible results that drive performance. His expertise has transformed countless businesses, earning him an exceptional track record of success and a devoted following of executives, entrepreneurs, and sales teams.
Geoff is the best-selling author of numerous influential business books, including Resistance is Useless, Writing on the Wall, Go It Alone, The Way of the Dog, Irresistible Persuasion, and Self-made Me. His books are revered for their practical advice, engaging stories, and humour, making complex business strategies accessible to all. In addition to his writing, Geoff has made many TV appearances, most notably as the star of the hit BBC series All Over the Shop, where he transformed struggling businesses with his dynamic coaching and no-nonsense approach, and is a regular business presenter on the BBC’s Inside Out programme.
Geoff’s speaking and training programmes are focussed on high-impact areas critical to business success, including:
Geoff’s contribution to business and management have been recognised with multiple accolades. He was awarded the prestigious Business Communicator of the Year by the Speechwriters’ Guild and was also named one of the world’s Top Ten Motivational Speakers by the Wahstory Organisation. He continues to be featured amongst the top Keynote speakers and business influencers globally. His humour combined with insightful takeaways ensures that Geoff consistently receives rave reviews from his audiences.
If you are looking for a speaker who can not only entertain but also deliver proven results, Geoff Burch is your go-to expert. His unforgettable presentations and master classes leave a lasting impact on businesses, empowering teams to exceed their goals.