This online session is designed for self-storage professionals across the industry. We’ll cut through the hype and show, in plain English, what ChatGPT and companion tools actually do and how to use them safely and effectively at work and in your day-to-day life. Expect practical, live demonstrations (basic vs refined prompts), a simple guide to choosing the right mode (Thinking vs Auto, when to Browse), and quick wins you can apply immediately: faster customer replies, clearer SOPs, smarter data summaries and on-brand content. We’ll also cover privacy best practice (anonymising data, enterprise settings, safe prompts). Attendees will leave with ready-to-use templates and a confident starting point to make AI a useful part of the day-to-day in work & play!