Christel Land has transferred her popular in-person sales training into an online course of video lectures, tasks and downloadable take-aways that members can log into and complete at their own pace, with 3 months to complete the course from registration.
The training covers all the basics of sales as well as advanced sales skills to help you adapt your approach to different types of customers.
Course content includes modules on:
- Customer types
- Mindset and beliefs
- Building trust
- Asking questions
- Selling to eagles, parrots, doves and owls
- Closing sales
- Objection handling
- Selling insurance
- Add-on sales
- Outbound calls
- Setting realistic goals and remaining successful
Designed specifically for self storage operators, it is packed with valuable, practical tips and includes support by email or telephone with Christel for further information and coaching.
Christel Land
Christel Land is a popular business coach/consultant and an experienced sales and marketing trainer with extensive experience working in the self storage industry. She regularly delivers sales and marketing training sessions for the SSA UK and FEDESSA.
She has worked at a store level, local management level (Operations, Marketing) and central management (IT Manager) at City Self Storage. She is also certified in various different coaching techniques, has worked as a full time business coach and currently teaches international coaching certifications. Christel is also the author of the only book to date on sales in the self storage industry.
Combining her engaging training style with an enormous amount of industry knowledge, Christel will give you all the tools you need to grow your sales skills and improve your performance.
Cost
£140 + VAT
Note: This course is exclusive to SSA UK and FEDESSA Members only
How to book
Please email [email protected]