YSN Board

Sarah Manning is Managing Director of Secure Stores Nationwide, supplier of shipping containers and related accessories.
Sarah has been in the container industry for the past 15 years, starting her career at Mr Box, which she ran and grew in to one of the largest market players.  Mr Box was then acquired by Mobile Mini in 2016, who Sarah continued to work with for a further 4 years. In 2021, Sarah recently launched her own container business, Secure Stores Nationwide. Secure Stores specialist area is Self-Storage, with a strong focus on customer service.

Ricky Williams is the Managing Director of Container Team, home of The Space Program and Team Refrigeration. Ricky has been involved in the family business since 2018, after many years working in the motor trade for both Audi and Porsche. After 4 years of running their mobile refrigeration brand Team Refrigeration, he became MD of both brands to drive the businesses ambitious growth plans. With a keen eye for detail and a passion for customer service and leadership, Ricky is always looking for innovative ways to improve the systems, processes and profitability of the business.
When Ricky isn’t pondering over space puns, you’ll likely find him playing rugby, watching rugby or walking his English Bulldog, Pablo.
 

Lucy is the Director of Store & Secure Self Storage. Originally established in 2010 in a facility in Bournemouth, the company expanded to two further stores. By 2022 the stores had successfully matured and were ready for acquisition. Creating the business from the beginning has enabled her many years of wide-ranging experience, from facility management to sitting at the front desk,  managing fit-outs, recruitment, operations, sales, and financial development.

Having kept one of the mature stores, she is currently looking for more premises to build further on her previous success in the industry. A self-confessed ‘storage geek,’ she is keen to work with other like-minded people on the board to bring new ideas, develop our industry standards, and embrace changes we may face along the way. She is super passionate about developing and improving what she believes is one of the best industries in the whole world.

James is the Director/ Owner of Bonnys Self Storage Ltd. With over 10 years of experience as an operator, he opened his first site in 2013, managing the construction and fit-out of all facilities, manning reception, sales, marketing, accounts, cleaning, etc. He now runs five sites, four in southeast London and a further remote site opened in April 2024 in Great Yarmouth, Norfolk.

From leaving school at 16, he went straight into the property industry. Originally construction, then development and management. Whilst looking for an opportunity to start his own business, he was drawn to self storage as he felt his skills related well to the industry. Having made storage work in peculiar circumstances and overcoming obstacles along the way means he has a wealth of experience and knowledge to share. From setting up and running multiple sites and navigating the operations of the new technology of remote facilities, he is keen to develop and support the YSN.

Dan is the Head of Operations at Titan Self Storage and has over 15 years' experience in the self-storage industry. Having started his career in store management, he has progressed through a variety of operational leadership roles, giving him extensive experience across sales, customer experience, revenue management and business operations.

Today, Dan leads Titan's operational performance across the business, working closely with store and area management teams to drive sustainable growth, develop high-performing teams and deliver an outstanding customer experience. He has a particular interest in using data and technology to improve decision-making, alongside creating simple, scalable processes that support long-term success.

As a member of the Young Storage Network Board, Dan is passionate about supporting the next generation of self-storage professionals by encouraging collaboration and sharing best practice for people to develop their careers within the industry. He looks forward to helping the YSN continue to grow and deliver value for its members.

Ben Warcup is the Joint Managing Director / Owner of Storage World Self Storage. He has 10 years’ experience in the self storage industry. He has been involved in Storage World since 2020 and prior to that he spent three years working in Italy at Easybox Self Storage.

During his time in the industry, Ben has gained a wide range of experience across operations, customer service, sales, team management, business development and strategy. Alongside his role at Storage World, he also provides consultancy services for self storage businesses across Europe, advising established operators on best practice and helping them improve different areas of their business.

Having worked in different markets and with a variety of operators, Ben has developed a strong understanding of the challenges and opportunities within the self storage industry. He is keen to use this experience to share ideas, support other members and contribute to the continued development of the industry as a whole.

As a member of the YSN Board, Ben is looking to help and develop the YSN, whilst networking with like-minded people, learning from others and taking on a new challenge that will support his own development. He is passionate about helping businesses improve and sharing ideas that can have a positive impact on the wider industry.

After a 6+ year career in retail management, Neve entered the self-storage industry into the security sales & installation space, before transitioning into a sales role within construction and build. She has since gained experience across multiple areas of the sector, developing a strong understanding of the people and businesses that make self-storage such a unique industry.

Neve is a Sales and Account manager covering EMEA with OpenTech Alliance. She is passionate about customer service and experience, as well as the future of new technology in the industry. She enjoys building relationships, bringing people together in projects. She is a strong believer in the value of collaboration and is keen to support people in developing their careers in self-storage through learning and networking, just as she did herself. She looks forward to helping the YSN continue to grow and deliver value for its members.

Outside of work, she is a proud dog mum and will happily take any opportunity to show you photos of Norman!

Kelsey began her career in the self-storage industry six years ago, joining Squab Storage as a part-time Sales Consultant at the Evesham facility. With a background in retail, she quickly discovered a passion for the industry and has since progressed to become Store Manager, leading the Evesham site while also supporting the wider business through marketing, photography, networking, and customer engagement.

Since entering the self-storage industry, Kelsey has been an active member of the Young Storage Network, finding it to be an invaluable source of advice, resources, support, and industry connections throughout her career. She is passionate about encouraging collaboration, sharing ideas, and helping others develop within the industry.

As a member of the YSN Board, Kelsey is excited to support the continued growth of the network and give back to an industry that has provided her with so many opportunities. She looks forward to working alongside fellow board members to help deliver value for YSN members, encourage the next generation of self-storage professionals, and continue strengthening the industry as a whole.