Hosted by SSA UK CEO, Simon Forrester, join us for our complimentary, monthly member’s only update including the latest sector news.
Join Simon Forrester live from Austria at the Winter Workshop
Stay Ahead of the Curve on AI‑Generated Customer Complaints
Join Simon for a focused, practical session on one of the fastest‑emerging challenges facing operators today.
He’ll reveal:
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How AI‑generated complaints are evolving, and what this means for your frontline teams
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The red flags that help you identify synthetic complaints without escalating risk
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Response frameworks that protect your brand, maintain trust and stay legally sound
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Practical examples and ready‑to‑use templates you can implement immediately
Whether you’re in customer service, communications, compliance or leadership, this webinar gives you the clarity and confidence to respond effectively in a rapidly changing landscape.
Coupled with a roundup of association business plus some key insights from the Winter Workshop
Secure your place and equip your organisation for the next wave of customer interaction.
