Published: 03 Jan 2018
Last reviewed: 11 Aug 2020

In this issue:

  • Chairman’s Report
  • Do Your Due Diligence Before Taking on Someone Else’s Customers
    • Everyone would like to be given a whole stack of new customers ready to move into their business, right? Maybe not always. Often operators that buy or acquire customers from other businesses are left with a load of issues and find these new customers are more trouble than they are worth. Here are some things to look out for when taking on customers from another self storage business; whether that be by acquiring their store outright or taking their customers into your self storage store.
  • Providing Self Storage Insurance to your Customers
    • Here are some tips when selling insurance to help overcome some of the criticism covered in the press.
  • Young Leaders: Taming the Google Monster
    • Google’s business model relies on being the primary destination people go to when they want to find stuff out – they pop their request or question in the search box and instantly they will get an answer or an option that’s relevant and arrives in the blink of the eye.
  • How Important is it For Your Business to ‘Go Green’?
    • What changes can you make? Why not reward employees who find ways of getting to work besides driving their own car solo.
  • Shurgard Self-Storage, Chingford Highams Park
    • Winner of the UK Large Operator Facility of the Year, Shurgard Self-Storage in Chingford.
  • Focus on Chris Stevens - Kangaroo Self Storage & Smart Storage
  • Focus is Changing
  • 2019 SSA UK Calendar of Events
  • New Members
  • The Barn Store Franchise is Growing
    • Barn Store is a franchise currently with 14 facilities, based in farm buildings predominantly in the South of England. Let’s start by taking a look at where it all began…
  • Industry Gains Media Presence
    • Progeny PR founders, Julie Whyman and Stef Gorman, share their thoughts on what we can learn from the national media coverage gained in the last quarter
  • Scottish Meeting
    • On 9th November, the SSA UK held their Annual Scottish Meeting in Glasgow. 42 people attended the former Guys restaurant, now known as Locarno, which was opened exclusively for the SSA members and their guests.
  • Dedicated Self Storage Training
    • The Self Storage Association offers different training courses throughout the year up and down the UK. These training courses are specially designed for the self storage industry, and to help the independent operators train staff without having to bring in an expert just for a few employees.
  • Why Your Self Storage Facility Should Go Cashless 
    • Some self storage businesses are already cashless, and there are definitely a few reasons why a company would stop accepting cash, but for some it is something they just can’t seem to get there head around.

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