Speakers
Theatre Session
Susanne Samuel, Hillingdon HRFocusing on the people side of building a successful self storage operation, this presentation explores how to attract the right talent, develop skills through effective training, and create a positive culture that keeps teams engaged and motivated. Attendees will gain actionable insights into building a high-performing team that delivers excellent customer service and supports long-term business growth.
Susanne Samuel is an experienced HR professional with over 20 years’ experience working in self storage, retail, engineering and manufacturing. Driven by the belief that most people want to do a good job, that work should be enjoyable, and that creating a great place to work doesn’t need to be complex or expensive, Susanne is known for her straight-talking, bespoke and commercially focused HR support that saves time, reduces risk and boosts profitability.
Susanne founded Hillingdon HR (www.hillingdonhr.co.uk) in 2020 to partner with business owners who believe their people are their greatest asset and who are committed to building strong, engaged workplace cultures. With experience across the full employee lifecycle — from attracting great talent through to supporting people as they move on — she helps businesses put the right HR building blocks in place for long-term success. Whether supporting startups, growing SMEs or established organisations seeking a more strategic HR approach, Susanne provides tailored, pragmatic solutions.