Agenda

 

 

Monday, 4 May 2020 

09:00 – 10:00

Conference Registration & Trade Show
Networking Opportunity

10:00 – 11:00

Opening & Welcome

10.00 – 10.10

Introductions & Welcome

10.10 – 11.00

James Lohan - Mr and Mrs Smith

Personalising your customers experiences to get more value from them.

11:00 – 11:30

Refreshments Break & Trade Show
Networking Opportunity

11:30 – 13:00

Morning Session

11.30 – 12.15 

12.15 – 13.00

How independent auditing can improve your business

Identifying problem customers

13:00 – 14:30

Lunch & Trade Show
Networking Opportunity

14:30 – 15:30

Afternoon Session

14.30 – 14.35

14.35 – 15.25

15:25 – 15-30

Sponsor presentation

Managing your Google spend by effectively targeting customers

Sponsor presentation

15:30 – 16:00

Refreshments Break & Trade Show
Networking Opportunity

16:00 – 17:00

Annual Industry Report Launch 2020

How the UK self storage industry has performed over the past 12 months

17:00 - 18:30

Pre-Dinner Drinks Reception in the Trade Show

18:30 - 22:00

UK Awards Dinner

 

 

Tuesday, 5 May 2020 

8:30 – 9:00

Conference Registration & Trade Show
Networking Opportunity

9:30 – 11:00

Opening & Welcome

9.30 – 9.35

Introductions & Housekeeping

9.35 – 9.50

State of the Association

9.50 – 10.50

 

Keynote Presentation

10:50 – 11:20

Refreshments Break & Trade Show
Networking Opportunity

11:20 – 13:00

Morning Session

11.20 – 11.25

11.25 – 12.10

12.10 – 12.55

12.55 – 13.00

Sponsor presentation

10 common legal mistakes to avoid 

Property Due Diligence – the What, the Why and the How

Sponsor

13:00 – 14:15

Lunch & Trade Show
Networking Opportunity

14:15 – 15:30

Afternoon Session

14.15 – 14.45

14.45 – 15.30

Keeping your store safe

Dynamic Pricing – how it works

15:30 – 16:00

Refreshments Break & Trade Show
Networking Opportunity

16:00 – 17:00

Afternoon Session cont…/

16.00 – 16.30

16.30 – 17.00

A case study in managing a store incident

Managing under insurance in your customers

17.00

Conference Close