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Description

Customised specifically for the self storage industry it will cover the following topics, while discussing the general process of handling online sales enquires.

  • What makes online shoppers different?
  • Methods to respond to online enquiries promptly 
  • Engaging customers thorough web enquiries 
  • Closing the sale online 
  • The mathematics of online conversations 
  • Auto generated replies vs personal replies 
  • Online pricing, when and how 
  • Common mistakes when dealing with online enquiries 
  • Making your online customers feel special 
  • Filtering the chaff to get more efficient conversions 
  • Social Media and self storage
  • Using reviews to boost your business