Customised specifically for the self storage industry it will cover the following topics, while discussing the general process of handling online sales enquires.
- What makes online shoppers different?
- Methods to respond to online enquiries promptly
- Engaging customers thorough web enquiries
- Closing the sale online
- The mathematics of online conversations
- Auto generated replies vs personal replies
- Online pricing, when and how
- Common mistakes when dealing with online enquiries
- Making your online customers feel special
- Filtering the chaff to get more efficient conversions
- Social Media and self storage
- Using reviews to boost your business